Access - Conditions of Use and Sale - Use of the web site for ordering
Welcome to fastfancydress.co.uk. The Fast Group London and its affiliates provide access to the Fastfancydress.co.uk website (the "website") and sell our products to you subject to the conditions set out on this page.
Please read these conditions carefully before using the Fastfancydress.co.uk website. By using the Fastfancydress.co.uk website, you signify your agreement to be bound by these conditions.
You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.
Orders can be placed via the website only, via our 100% Secure server, we accept Visa, Mastercard, Switch, Delta, Solo, and Electron cards.
We guarantee that every online purchase you make from our store is a secure transaction. Our site uses the strongest commercially available level of encryption, 128-bit Secure Socket Layers (SSL). This ensures that your transactions are secure and your information cannot be redirected to anyone but The Fast Group London. A yellow padlock appears in the bottom-right of your browser as you enter the Checkout section of our site.
The majority of orders delivered to UK addresses are dispatched the same day, via Royal Mail First Class or Special Delivery service. You can expect to receive your items within 1-2 working days after you have placed your order, unless the order is a guaranteed next day delivery, which should be received the next working day. If there are any delays, we will email you to let you know the status of your order.
Terms and Conditions:
OrdersWe will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.
Contract creation and electronic contracting
The technical steps required to create the contract between you and us are as follows:
While trying to ensure that all prices on the website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will try to inform you immediately and give you the option of cancelling your order, or reconfirming it at the correct price. If we are unable to contact you we will treat the order as cancelled. If the order is cancelled and you have already paid for the goods, you will receive a full refund.
You will be notified of any delivery charges before you give your credit card details.
Payment can be made by Visa, MasterCard, Switch, Solo, Electron or Delta. The card details will be encrypted to give you maximum protection while shopping with us.
For UK orders, you should normally receive goods within 1-2 working days. We make every effort to deliver goods within the estimated time, however delays are occasionally inevitable, and we will not be liable for any loss caused to you by late delivery. If the rare circumstance arises whereby we are unable to deliver within our usual delivery time (1-2 Working days), and cannot agree another time with you, you will be offered the opportunity to cancel your order and get a full refund.
No Quibbles Guarantee
Please review our Returns Policy,(click on returns policy) which applies to products purchased from us. In addition to your 30-day returns guarantee, customers in the European Union are entitled to a statutory cooling-off period of seven business days.
Our returns policy is simple. Our "no quibbles" guarantee means that if for any reason you are unhappy with your purchase, you must return it to us unused and in its original condition within 30 days. You will be responsible for the item or items until they reach us, and we suggest you use a secure delivery method (which requires a signature upon delivery). If an item is faulty please contact us for either a returns number or replacement.
We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.
Due to the nature of the Internet, the shopping online service is provided on an "as is" and "as available" basis. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control, for example, flood, drought, fire.
7. Copyright and Trademarks
All rights in the designs and information on our website, are owned by The Fast Group London. They are protected by copyright, trademarks and other intellectual property rights. You may copy and print sections of our website, but only for the use of placing an order with us. Any other reproduction of information or designs contained in this website may only be done after receiving our written permission.
When you make an order we note your name, email address, postal address, and phone number.
We may use this information to tell you about our new products and competitions by sending you an email. If you do not want to receive any such information, simply send an email t o email@example.com and let us know you do not wish to be contacted and no further emails will be sent.
The laws of England and Wales shall govern the contract between us, and any dispute between us will be resolved exclusively in the courts of England and Wales.
Sometimes the product specifications from manufacturers can change; in which case we will do our best to offer you a similar alternative. Where "substitute" goods are sent and you are not happy with them and cancel the order, you will not be made to pay the cost of returning the goods.
None of the above affects your statutory rights as a consumer.